What Is the TCPA and Why Should MCA Funders Care?
The Telephone Consumer Protection Act (TCPA) regulates telemarketing calls, text messages, and automated dialing in the United States. For MCA funders and brokers who rely on outbound calling to convert leads, TCPA violations can result in fines of $500 to $1,500 per call or text. A single lawsuit from an improperly contacted lead can cost tens of thousands of dollars — making compliance not just a legal obligation but a business survival imperative.
TCPA Rules That Apply to MCA Lead Outreach
- Prior Express Written Consent: Required before making autodialed or pre-recorded calls to cell phones. The consent must be clearly documented.
- Do Not Call (DNC) Registry: You must scrub your lead lists against the National DNC Registry before calling. Update your scrub at least every 31 days.
- Internal DNC List: Maintain your own opt-out list. If a prospect asks to be removed, you must honor it immediately and permanently.
- Calling Hours: Telemarketing calls are only permitted between 8 AM and 9 PM in the recipient's local time zone.
- Caller ID: You must transmit accurate caller ID information on every call. Spoofing is prohibited.
- One-to-One Consent: Under the FCC's 2024 update, consent must be given to a specific seller — not shared across multiple companies via a single form.
How to Verify Your MCA Leads Are TCPA Compliant
- Ask your lead provider about consent: Reputable providers like Master MCA document how leads opted in and can provide consent certificates.
- Check for express written consent: For autodialed calls, you need documented proof that the business owner agreed to receive calls from YOUR company specifically.
- Scrub against the DNC Registry: Use a TCPA-compliant scrubbing service to remove registered numbers before loading leads into your dialer.
- Verify lead freshness: Consent can expire. Fresh leads (0-30 days) are far safer than aged data where consent documentation may be unclear.
- Review your lead vendor's compliance documentation: Ask for their TCPA compliance policy, consent language, and data sourcing methodology.
B2B Exception: Does TCPA Apply to Business Calls?
There is a common misconception that the TCPA does not apply to business-to-business calls. While the TCPA's restrictions are less stringent for calls to business landlines, they fully apply when calling cell phones — even if the cell phone is used for business purposes. Since most small business owners use personal cell phones for their business, MCA funders cannot assume a B2B exemption applies. Always treat cell phone numbers as fully regulated under the TCPA.
Best Practices for Compliant MCA Lead Campaigns
- Use manual dialing for cold outreach to cell phones when you lack express consent
- Record and store consent documentation for every lead you call with an autodialer
- Train your sales team on TCPA rules — ignorance is not a defense
- Partner with lead providers who guarantee TCPA-compliant sourcing
- Consider live transfer leads, which come with built-in consent since the prospect is actively on the phone
- Consult with a TCPA attorney to audit your current calling practices
Get TCPA-Compliant MCA Leads
All Master MCA leads come with documented consent and compliance guarantees.
Browse Compliant LeadsThe Cost of Non-Compliance
TCPA class action lawsuits in the MCA industry have resulted in settlements ranging from $50,000 to several million dollars. Beyond direct legal costs, non-compliance damages your brand reputation, limits your ability to work with quality lead providers, and can result in your phone numbers being flagged as spam. Investing in compliant lead sources and proper calling procedures is far cheaper than defending a TCPA lawsuit.



